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Regulatory Authorities

Violations, Inquiries, or Complaints

The One-Call Board (OCB) has direct authority only over the registered Notification Center, Texas 811. Violations of the Texas One-Call law by excavators and utilities are under the direct authority of the agencies listed below. However, the OCB can assist in processing any inquiries and/or complaints regarding the Texas One-Call law.

One Call Board of Texas Logo

One-Call Board of Texas

If you need utility lines marked or located, please call 1-800-545-6005 or 811.

P.O. Box 9764
Austin, TX 78766
contact@onecalltexas.com

Public Utility Commission of Texas Logo

Public Utility Commission of Texas

William B. Travis Bldg., 1701 N. Congress Ave.
P.O. Box 13326, Austin, TX 78711-3326
(512) 936-7000, Fax (512) 936-7120
Customer Complaints (512) 939-7120 or (888) 782-8477

https://www.puc.texas.gov/

Railroad Commission of Texas

William B. Travis Bldg., 1701 N. Congress Ave.
P.O. Box 12967, Austin, TX 78711-2967
(512) 463-7288, Fax (512) 463-7161
1-800-227-8392 (outside Austin, TX)

http://www.rrc.state.tx.us